When is the race?
The Chevron Houston Marathon and Aramco Houston Half Marathon will take place on Sunday, Jan. 14, 2024. The We Are Houston 5K presented by Aramco and Chevron will take place on Saturday, Jan. 13, 2024.
When can I purchase refundable registration?
The option to purchase refundable registration is only available during the application/registration process.
What is your cancellation policy?
All Houston Marathon Committee event fees are non-refundable and non-transferable. In the event you are unable to participate, for any reason, you will not receive a refund.
What happens if I register for the 2024 Houston Marathon Weekend of Events and I am unable to participate?
Participants will not be able to cancel, refund or defer their registrations.
Is a refund option available?
The Houston Marathon Committee is a not-for-profit organization and has a strict no refund policy unless it was purchased on the registration form through Protect Group. The no refund policy is listed on our website, and you are required to check a box agreeing to this policy within the registration form. Please feel free to
What is refundable registration and who is it available to?
Individuals who are concerned they may not be able to participate in the 2024 event can pay an additional service fee (14% of all items purchased, excluding event processing fees) for a 100% refund of the entry fee and additional products paid by the participant during the registration process. Registered participants, who purchased refundable registration,
Who is eligible to purchase refundable registration?
Refundable registration is available to individuals who paid for their entry and/or additional products during the registration process. Please note, refundable registration is not available to individuals whose entry will be paid for by a charity, tour or sponsor partner.
If event organizers cancel the event, would I receive a refund on my refundable registration purchase?
No. In the event of a cancellation by the event, the additional service fee associated with refundable registration would not be refunded.
My refund from Protect Group was approved and processed, but something changed and now I’m able to participate. Can I undo my refund?
No. Once your refund has been approved the process cannot be undone. We encourage you to complete the process when you are confident you can no longer participate in the 2024 event.
I purchased refundable registration and can no longer participate. How do I apply for a refund?
If you purchased refundable registration and your reason for not participating is included in the terms, you must complete the Refund Application Form as soon as possible to apply for a refund. For more information on refundable booking visit: refundable.me/haku/